Key Policies & Procedures

  • Legacy Devices (2100/2110/2150):
    • Support ends October 1, 2025.
    • Existing email inquiry process remains active until then; transition to post-October script below.
    • Devices retain basic functionality: LED indicators (green/yellow/red) for vehicle health checks.
    • Direct users to Innova Electronics' free DTC lookup tool for codes (e.g., P0403).

  • API Inquiries:
    • Decline all new requests: "We are no longer accepting API inquiries for CarMD products."
    • Do not provide alternatives or escalate.

  • Sales Channels for Connect:
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